Household onboarding
From first meeting to funded and invested, with the compliance record built as you go.
Onboarding is a compliance process with a client experience wrapped around it. Identity verification, suitability, the agreement and the disclosures all have to happen and be evidenced.
Each stage records what was collected and when, so the file is complete at the moment the account funds.
Where everything sits
How to work this page
Objectives, horizon, risk tolerance and circumstances. A recommendation made before this exists is unsupportable.
Required under the customer identification programme, with the documents and the verification method recorded.
The brochure and any conflicts, with delivery evidenced. Delivery is the requirement, not availability.
The initial allocation follows the policy agreed at suitability, and any deviation is noted with its reason.
On a phone
Every figure from the desktop appears here, stacked rather than reduced. Tables scroll inside themselves so the page never moves sideways, and figures keep their separators and their alignment at every width.
Questions people actually ask
Days rather than weeks when documents arrive promptly. The stage waiting on the client is visible so nothing sits unnoticed.
Recorded as an update with its date. The historical record shows what was known when each recommendation was made, which is what matters in a review.