Payment executions
Every payment attempt, what happened to it, and what to do about the ones that failed.
An execution is the attempt to move money on a rail. It is distinct from the payment record, because one payment can be attempted more than once and each attempt has its own outcome.
This log is where you look when somebody says they did not receive money you believe you sent. It carries the rail, the trace, the timestamps and the response from the institution.
Where everything sits
How to work this page
Submitted, in flight, settled, returned and failed are different. A payment marked paid in the ledger and returned on the rail is the case that hurts.
Every execution carries the reference the institution knows it by. It turns a twenty minute call into a two minute one.
A returned payment puts the money back and leaves the bill unpaid. It does not retry itself, because a return usually means something needs fixing first.
The institution's own reason is shown rather than a generic message, because insufficient funds, a closed account and a blocked payment need different responses.
On a phone
Every figure from the desktop appears here, stacked rather than reduced. Tables scroll inside themselves so the page never moves sideways, and figures keep their separators and their alignment at every width.
Questions people actually ask
ACH can be returned for several days after settlement. A wire generally cannot. The window for each rail is shown on the execution.
An approval not yet given, a vendor bank change awaiting confirmation, or a freeze. The reason is on the execution.